Restoring Deleted Messages

To restore a deleted email in the web version of Outlook, follow these steps:

Sign in to Outlook Web.
Go to outlook.office.com and log in to your account.

Login issue Microsoft Outlook English Version

Go to the folder Deleted Items . This is where all deleted messages are stored.
Find the message you want to restore.
Browse the list of deleted messages. If you find it, select it.
Restore the message.

You can right-click on the message and select the option Restore .
Or select the message and then click the button Restore located on the top toolbar.
The message will be moved back to the appropriate folder in your inbox.

Check the Recoverable Items folder.
If you can't find the message in the folder Deleted Items ,click the Recover Deleted Items link at the top of the message list in that folder.

In the Recoverable Items folder, you can find messages that were permanently deleted but can still be restored (as long as their retention period has not expired).
Select the message you are interested in and click the button Restore .

How does the message deletion process work?

For Employees:

Deleted Items: After moving messages or attachments to the "Deleted Items" (Trash) folder, the items will be permanently deleted after 60 days.

Recoverable Items (Deep Trash): Before being permanently deleted, the data will remain for an additional 30 days in a so-called "Recoverable Items" folder, which means they can still be restored during that time. However, after this period, the data will be permanently removed.

For Students:

Deleted Items: After moving messages or attachments to the "Deleted Items" (Trash) folder, the items will be permanently deleted after 30 days.

Recoverable Items (Deep Trash): Before being permanently deleted, the data will remain for an additional 14 days in the "Recoverable Items" folder, allowing the user to restore them during that time. It's important to note that after 14 days, the data will be permanently deleted.