How to Conduct a Test Call in Microsoft Teams

How to Conduct a Test Call in Microsoft Teams

If you want to check if your microphone, camera, and sound are working properly in Microsoft Teams, you can conduct a test call. Here are the steps:

1. Open Microsoft Teams

  • Launch the Microsoft Teams app on your computer (or open the web version).

  • Make sure you are logged into the correct account. If in doubt, Microsoft Outlook

  • Microsoft Outlook.

2. Go to Device Settings

  • Click the three dots (⋯) next to your avatar in the upper right corner.

  • Select SETTINGS.

  • In the left menu, click devices.

3. Make a Test Call

  • Find the sound section.

  • Click the Conduct a Test Call in button.

  • Teams will make a test call and record a few seconds of your voice, then play it back to check the sound quality.

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4. End the Test and Adjust Settings (if needed)

  • If the test was successful – everything is working correctly, you can close the window.

  • If the sound or video is not working:

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